Privacy Policy

Welcome to The Wild Swells. This Privacy Policy applies to activities by The Wild Swells and its affiliates and subsidiaries ("The Wild Swells," "we," "us" or "our"). It describes our policies and procedures on the collection, use, disclosure, and sharing of your personal information or personal data when you use our website. Our Policy applies to all visitors, users, and others who access the Service ("Users").

A. Information We Collect

We receive, collect and store any information you enter on our website or provide us in any other way, in particular, through our booking system. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications) and payment details (including credit card information).

B. How Do We Collect Information?

When you book any of our services and conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, contact number and email address. Your personal information will be used for communication purposes in regards to your booking and the specific reasons stated above only.

C. Purpose For Collecting Your Data

We collect such Non-personal and Personal Information for the following purposes:

1. To provide and operate the Services;

2. To provide our Users with ongoing customer assistance and technical support;

3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;

5. To comply with any applicable laws and regulations.

D. Using, Sharing and Disclosing Your Data

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. 

E. Communicating With Our Site Visitors

We may contact you to notify you regarding your booking, to troubleshoot problems with your booking, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone and text messages.

F. Use of Cookies

Like most websites, our websites use cookies to collect information. Cookies are small data files that are downloaded to your computer or other devices (such as smartphones or tablets) as you browse The Wild Swells website. Cookies may involve the transmission of information from us to you and from you directly to us, to another party on our behalf, or to another party in accordance with this Privacy Policy.

Cookies are essential for the effective operation of The Wild Swells website and help you book our services and fulfill transactions with us online. They are also used to tailor the products and services offered and advertised to you, both on our websites and elsewhere.

If you want to disable cookies, you need to change your website browser settings to delete or reject them.

G. Right To Withdraw Your Consent 

If you do not want us to process your data anymore, please contact us at thewildswells@gmail.com.

H. Privacy Policy Updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.